Our differentiation

Our clients tell us that we are different from many other tourism consultants in that:

• We cover all the dimensions of sustainable tourism, which means we can create integrated solutions and really good value
• We are really passionate about what we do, adding extra value wherever we can
• We help our clients understand the principles behind our ideas, empowering them to improve implementation and fully achieve their objectives.

Our reputation and business viability depends on how well our clients understand and implement our suggestions. To improve implementation, our work involves continual ‘reality-checks’ of political and economic implementation capacity.

Our culture

Our clients and colleagues say that our team members are authentic, friendly and trusting.

We try hard to create strong connections through a personal level of service and commitment to our clients and their projects. Our team are committed to work in a way that is highly motivated, honest and practical. If we think something is not going to work, we tell our client. If we think the project could be improved with some changes of emphasis, we tell our client. We want relationships built on trust.

Our core skills

Our main team members overlap some skills but tend to concentrate on particular aspects of sustainable tourism.

Beyond our core team are regular partners covering:

• Market research and web-based questionnaire design
• Graphic design, website production and booking engines
• Carbon offset program design
• Landscape and construction design

Languages and cultural sensitivity

Our team cover English, Spanish, Portuguese, French, German and Hebrew.

All of our team have training in cross-cultural communication, and have worked and resided in developing countries for extended periods. We are at our most motivated and passionate when we are working in these places.

Our team have passports for Latin America, Europe and Australia.